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Frequently Asked Questions

What does standard cleaning generally cost in San Diego?

To us, transparency is a big deal, which is why our prices are stated upfront. However, what house cleaning will cost depends on the number of bedrooms, living rooms, the size of your home and its condition. A larger and dirtier home will cost more than one that’s relatively tidy.

Which days of the week are best for home cleaning?

The best days are the ones when you need the house cleaned. For most working people, it will be Monday, Tuesday and Wednesday. However, you can schedule it whenever you are available.

Why shouldn’t I hire an independent cleaner?

Although there is no law against it unless the person you are hiring is vetted, you are opening your home to a stranger. Furthermore, you have no idea of how good of a job they may do because they don’t have reviews or references, for that matter. Our home cleaning services are secure, and our amazing team brings their own equipment.

What type of cleaning do you offer?

We provide variety of services in San Diego:

Standard Clean

Deep Clean

Moving Clean

Post Construction Clean

Vacation Rental Clean

Apartment Cleaning Services

Short Term Rental Cleaning Services

Carpet Cleaning


Don’t see the service you are looking for? Give us a call! We love to work with our clients needs!

What is a Standard Clean?

Standard clean, also referred as light cleaning, is designed to maintain cleanliness of your home. Great for homes that have a reoccurring service!It will include but not limited to:

All surface areas sanitized (counters, sinks, outsides of cabinets)

Stove Top

Microwave

Outsides of Appliances

Dusting common areas & bedrooms

Toilets Tubs/Shower doors

All floors vacuumed and mopped or steam mopped if necessary

Trash is taken out

What is a Deep Clean?

Deep Clean is the one that you need to get your home to the ideal state.


If you have’nt had your home professionally cleaned lately

If you are too busy to maintain cleanliness level

if your house is in a bad condition


Than Deep Clean is the right choice for you!


It will include but not limited to:


Insides all cabinets and drawers

Inside Fridge/Freezer

Inside Oven

inside Microwave

Baseboards

Blinds

Window sills/tracks

Ceiling fans

Patio sweeping (if applicable)

Sliding glass doors

Light switches

Doors


Plus everything from our Standard Clean

Can I have a partial Deep Clean?

Absolutely! Just tell us what you need to be done and we will find a perfect solution for you!

Can I book cleaning with short notice?

Depending on the availability we can accommodate bookings as soon as same day

What does Metla Housecleaning Charge?

We charge a flat fee of $55 per hour of work

How and When do I pay for service?

We accept card/zelle/venmo/check or cash. We ask our clients to add a card to their profile through a secure link to confirm the booking. We will charge the card only after the clean.

Can I tip cleaners in cash?

Tips are always welcome, give it in cash or simply tell us how much you would love to add to the charge after your clean is done!

Do you bring all the necessary equipment and solutions?

Yes! Our San Diego cleaners have everything they need. However, if you prefer, you can provide cleaning products and cleaning solutions that you want our cleaners to use!

How long should a full house clean take?

Cleaning time greatly varies on the size of the house, its condition and type of service requested. For example: 500-800 sq f house Standard Clean – around 3h Deep Clean – 5-7 hours Move out – 7-8 hours

Do I need to be home during the clean?

This is entirely up to a customer. Whatever is more comfortable!

Are you licensed and insured?

Yes, we have a necessary license as well as general liability coverage!

Are there any discounts for a reoccurring service?

Yes! We give up to 30% off for a reoccurring service. The more frequent your service is the bigger the discount we will give!

Can you help with organizing or laundry?

We can help you wash bed sheets if you have laundry on sight. We can also help you with organizing things, just let us know in advance

What is the difference between house cleaner and house keeper?

Nowadays, those terns are interchangeable! If you are looking to get your home cleaned, both searches will work!

How do cleaners clean so fast?

Our San Diego cleaners have a lot of experience! Knowing which products to use, the best order of cleaning and simply having good equipment helps our cleaners get a lot of work done in a very short time!